Fri 21 Dec:

as normal

Sat 22 Dec:

offices closed; online services available (but help desk closed)

Sun 23 Dec:

offices closed; online services not available

Mon 24 Dec:

offices closed; online services available (but help desk closed)

Tues 25 Dec:

offices closed; online services not available

Wed 26 Dec:

offices closed; online services available (but help desk closed)

Thurs 27 Dec:

as normal

Fri 28 Dec:

as normal

Sat 29 Dec:

offices closed; online services available (but help desk closed)

Sun 30 Dec:

offices closed; online services available 7am – 8pm (but help desk closed)

Mon 31 Dec:

as normal except for the Contact centre/online services help desk, which will close at 5pm

Tues 1 Jan:

offices closed; online services available (but help desk closed)

Wed 2 Jan:

as normal except for the Edinburgh office, which will be closed